Frequently Asked Questions
Everything you need to know about your self-portrait experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery, provided they are in their original condition with all tags and security ribbons attached.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size?
Our garments generally run true to size, but as many of our pieces have limited stretch, we recommend consulting the specific size guide found on each product page.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Can I cancel or amend my order?
To ensure fast delivery, we process orders immediately. Therefore, we are unable to cancel or make changes once an order has been placed.