Returns & Exchanges
We want you to be completely satisfied with your self-portrait purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition with all tags attached. Please note that certain delicate lace garments and sale items may be subject to specific return restrictions.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original designer packaging, ensuring all signature self-portrait tags and security seals remain intact.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your parcel, removing any previous delivery stickers.
- 4.Drop Off and Track
Hand your package to the designated courier and retain your proof of postage; your refund will be processed within 10 business days of receipt.